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Thorn Hill Accessibility
Thorn Hill Accessibility

Accessibility Statement

Web Accessibility

We aim to extend genuine hospitality to all guests and visitors of our hotel.

Our goal is to make it as effortless as possible for everyone, including people with hearing or vision loss, or any other disability, to access information about our hotel and to book a stay.

If you encounter problems learning about our hotel or booking a stay, we encourage you to contact us by telephone or email. Our helpful staff will be delighted to assist you.


(603) 383-4242

The Inn at Thorn Hill
Thorn Hill Road
Jackson Village
New Hampshire, 03846


We are committed to providing an easy-to-use online experience for all guests, and believe that every website visitor, regardless of their device type or reliance on assistive technology (including screen readers, font magnification, translation or voice recognition software) should be able to research our site online at

To ensure this, The Inn at Thorn Hill complies with Level AA success criteria of the Website Content Accessibility Guidelines 2.0 (WCAG 2.0), an international standard measure of accessibility success. Our website and digital marketing programs thoughtfully adhere to these guidelines, and are continuously updated and enhanced to make our technology more accessible and user-friendly.

We have tested our hotel’s website to confirm that we meet or exceed Level AA of the WCAG 2.0 Standard.

If you have questions or concerns, or would like to report an issue related to the accessibility features of our website, please contact us at

You can learn more about W3C’s Web Accessibility Initiative (WAI) HERE.

In addition, our full site was tested using SiteImprove, a third party authority in web accessibility. The website is routinely tested to ensure that any new or newly edited content conforms with the most up-to-date accessibility guidelines, as reported by the SiteImprove tool.

Browser Help

Optimize the way you view your web browser. If you are experiencing difficulty reading the The Inn at Thorn Hill website on your screen, changing the settings on your browser may help to improve the readability and visibility of each page:

Find out more about the accessibility features of these leading Internet Browsers through the links below:

Mozilla Firefox : Click here for Mozilla Firefox Accessibility Features
Google Chrome : Click here for Google Accessibility Features
Internet Explorer : Click here for Microsoft Internet Explorer Ease of Access Options
Microsoft Edge: Click here for Accessibility Features in Microsoft Edge
Apple Safari: Click here for Apple Accessibility Support

Hotel Website Accessibility Features

The website for The Inn at Thorn Hill was developed to be fully accessible to all site visitors and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.0. It conforms to most priority checkpoints which entail some of the following elements:

Navigation Shortcuts
To navigate our website, use the tab key to explore the elements of each page and the enter key to activate a highlighted link.

Structured, Semantic Markup
HTML heading tags are used to convey document structure. Navigation menus are tagged as HTML maps so that the menu title can be read, and the menu items are presented as a group. Please see our sitemap for easy navigation at:

Images Visibility
All content images include descriptive ALT attributes.

Standards Compliance

The website is designed to conform to Level AA compliance, as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.

Accessibility References

Web Content Accessibility Guidelines (WCAG) 2.0, which details the reasoning behind each guideline.
Section 508, which includes information and news about the accessibility standards introduced by Section 508 of the Rehabilitation Act.

Accessibility Software and Services

The following free tools and services are available to assist you with viewing and interacting with our hotel website:

Click here for HTML Validator, a free service for checking that web pages conform to published HTML standards.
Click here for Web Page Backward Compatibility Viewer, a tool for viewing web pages without a variety of modern browser features.
Click here for Lynx, a free text-only web browser.

Hotel Accessibility

The Inn at Thorn Hill is pleased to provide equal access of our goods and services to everyone. We have made our hotel accommodation as accessible as possible to ensure the comfort of all of our guests.

Hotel Accessible Areas

  • Hotel Entrance
  • Guestrooms
  • Registration Desk
  • Concierge Desk
  • Restaurants
  • Business Center
  • Private Event Spaces
  • Meeting Rooms
  • Public Restrooms

Hotel Accessibility Features

  • Valet parking accepts vehicles specially outfitted for wheelchair users
  • Accessible entrance doors with wide openings
  • Accessible entrance to hotel restaurant & bar
  • Accessible ramp leading guests to dining area of hotel restaurant
  • Lobby free of any steps
  • Accessible registration and concierge with lowered desks
  • A guest elevator reaches the lodging levels of hotel
  • All meeting rooms wheelchair accessible and free of any steps
  • Service animals welcomed

Accessible Guestrooms & Suites

  • Accessible King Room

View our guest rooms and suites here.

Guestrooms & Suites Accessibility Features

  • Audio-visual door alert for hearing-impaired doorbell
  • Low-level peephole
  • All doorways wheelchair accessible
  • Toilet with grab bar
  • Roll-in shower with grab bar
  • Tub with grab bar
  • Phone with flashing light when ringing
  • Outlet(s) within 4 ft. of phone
  • All doorways wheelchair accessible
  • Audio-visual fire alarm
  • Closed caption televisions

Features vary by room. To ensure we provide the perfect room for you, please inform us of your needs in the “Additional Details and Preferences” field when booking on our website, or call us at (603) 383-4242.